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Returns & Exchanges
At The Norah Store, we want you to love your curation. If your order isn't quite right, you can return or exchange any full-priced items within 14 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Ensure items are unworn, unwashed, and have all original Norah Store tags attached before placing them in their original packaging.
3
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing