Frequently Asked Questions
Everything you need to know about shopping with The Norah Store.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Notes' section.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How should I care for my Norah Store garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our delicate fabrics prefer a cold hand wash and being laid flat to dry.